Got Questions? We’ve Got Answers
At Wallaby, we believe in transparency and making sure you’re fully informed every step of the way. Below, we’ve compiled answers to some of the most frequently asked questions about our products, services, and processes. If you don’t see your question here, feel free to reach out—we’re always here to help!
What should I expect during installation?
During installation, our certified installers will arrive on time, remove your old windows and doors, and install your new products with precision. We ensure everything is done efficiently, and we clean up afterward, leaving your home spotless and ready to enjoy.
How do I maintain my Wallaby windows and doors?
What financing options are available?
Wallaby offers flexible financing plans to help you get the windows and doors you need without breaking the bank. This can include low financing options and low monthly payments, making it easier to upgrade your home on your terms. Financing offers vary by location.
How long does installation take?
Once your custom windows or doors are ready, installation typically takes a day. However, this can vary depending on the number of installations and the specifics of your project. We always strive to complete the job as efficiently as possible without sacrificing quality.
Are Wallaby windows energy-efficient?
Absolutely! Our windows are designed with advanced insulation technology to help you reduce energy costs, keep your home comfortable, and protect the environment. Whether you’re dealing with cold winters or hot summers, Wallaby windows help regulate indoor temperatures effectively.
What is Wallaby’s “Pane-Free” Guarantee?
Our “Pane-Free” Guarantee ensures that you receive lifetime protection for your windows and doors. This includes a lifetime warranty, free repairs, priority service, and hassle-free replacements, giving you complete peace of mind.
How do I schedule a consultation?
You can easily schedule a free, no-obligation consultation by using the “Book Your Free Consultation” button on our website or by calling your nearest Wallaby location. We’re happy to work with you to find a time that fits your schedule.
What types of windows and doors does Wallaby offer?
Wallaby offers a wide range of windows and doors, including Single Hung, Double Hung, Slider, Casement, Picture, Awning, and Impact windows. Our door options include Entry, Sliding, French, Pocket, and Impact doors, all customizable to fit your home’s needs and style.